ARK student support
Accessing units on ARK
Check your ‘Confirmation of enrolment’ email from ALC enrolments for your ARK login details.
One week before the unit starts you will have access to all you require to commence your unit, though in some cases limited unit content may be available any time after your enrolment is processed.
Support for technical issues
If you are having trouble logging in or accessing your units contact ARK@alc.edu.au.
Support for unit content
Please contact your unit lecturer if you are having trouble with any of the activities or resources within your unit.
For help on resetting your password view the ARK Login User Guide (note that this will make your ARK password different from your ALC email password).
For other resources provided by the University of Divinity go to the ARK user support (use your ARK login details to access these resources).
For help on submitting assignments through ARK see Assessment and results.
Academic Learning Centre
The mission of the ALC is to provide CQUniversity students with academic advice and guidance to assist them in becoming confident and independent learners.
Welcome to the ALC!
The ALC is a 'one-stop-shop' for information, advice and resources to assist you with many of the requirements of study at CQUniversity.
The centre provides assistance on a range of academic issues on-campus and online via email and Zoom. Read more about us here.
There are four key areas and each has its own Moodle page:
We have advisors situated in Academic Learning Centres at many CQUniversity locations. online students can access Academic Learning Advisers for a one-to-one appointment through ZOOM; just make an appointment.
Email or phone us for an appointment and tell us your student number, what you need assistance with, and which campus you’d like to attend or if you need an online appointment.
Ph: 07 4970 7211